Welcome to LCO Support

Frequently asked questions

Can I allow my friend to access content.

1 account is strictly for 1 user. You can login into web or mobile but only 1 user should access the content. Otherwise we might have to block your account.

Can I watch your content on mobile?

Yes of course. Use LearnCodeOnline app for mobile and we recommend Chrome as browser for best experience

Can I download videos?

Yes. Use our mobile apps to download videos. Our free videos are hosted on platforms like youtuber etc. For such videos download options are not available.

Can I update my email address?

Our system is designed in a way that it identifies you based on email address. So change in email address is not possible.

Can I change name on Certificate

All certificate comes with unique URL to verify them. That is why once certificate is generated we cannot change name in it. Make sure your name is correctly set in LCO account, before taking the exam.

How to ask questions in courses?

In all of the paid courses, we have a dedicated team to answer questions. Use the course discussion section to ask and we will reply within 24-48 hours, if we know the solution. We are ordinary programmers too, sometimes it's tough for us to catch and resolve exact bug in your code

How to change my name in LCO account?

You can change your name in your account via desktop version of our website. This feature is not available in mobile app. Open your account in the browser and click on your photo in the top right corner and click on account.

How to download certificate?

In order to download certificate, you need to clear final exam with minimum 60% marks. Questions are simple Multiple Choice questions and scoring 60% is necessary. Once you are done with exam, we automatically send your certificate at your registered email within few hours. You can also download it manually by following these steps on desktop version of website. Step 1. Go to course home page, click on any video. Step 2. Click on Certificate button just below the video.

How to download code files/attachments?

If you are on desktop version of website, just click on any video and you will be able to see attachment on the right hand side.

How to unlock the device?

By default, we allow user to have access of content on any 1 mobile device. If you want to register another device, just write us a ticket and we will remove previous device. Then you can register new device.

How to reset my exam?

All paid courses comes with 1 attempt to exam. If you want to retake any test, you have to pay 100rs extra and write an email at team[@]learncodeonline.in with details such as your email id, name of the course and we will reset your test.

A double payment was made accidently

Although there are enough restrictions in our application that you will not face any such issue. But let’s just say, in case this happens, you will get 100% refund for the double payment asap. We don’t want to take extra money in any case. Rest assured that your payment is 100% safe and will be refunded to you, in case of double payment.

Do you accept international payments?

Yes, we accept all international VISA and MASTERCARDS. Just make sure to ask your bank to let payment go through. We don't process payments manually

Do I have to pay taxes?

Yes, All of courses comes under 18% of GST. All prices mentioned, are inclusive of these taxes.

Is there a limit of referrals?

Yes, As of now you can refer only 20 friends. Use them wisely. We recommend to refer wisely to get maximum benefit. More details on referrals are given in newsfeed section.

Welcome to LearnCodeOnline Pro

Pay a small fess and access to entire LCO pro library. This includes all the video courses and tests. As of now we are offering this early bird pricing which will eventually change in future.

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Getting Started

Know More about DSAs

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Modern Web Development

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Pro Backend Developer Course

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Our Address

We are Jaipur based company in Rajasthan,India

507 Nirman Nagar, Jaipur, Rajasthan

If you want to send us any type of post, first contact us by email.

Contact

Mobile : 8788503778

Email : team[@]learncodeonline.in

Hitesh is not available over call.

Hours of Operation

Monday - Friday

10:00am - 6:00pm

Youtube live - Saturday 9:00pm

Indian Standard Time

Can’t find the answers you’re looking for? We’re here to help.

LearnCodeOnline - Quality content at affordable pricing. Home for programmers. Video Courses on latest tech in easy understandable language.

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